| PRODUCT
INFORMATION:
At Pine River Pewter we use 100% lead free pewter in all our products.
We use a black patina on each piece to give better definition to
the detail of each design. Each piece is then sealed with a light
protective coating. Pewter will naturally dull with age, consistent
use of your hardware will keep them from getting dull or a light
polishing with a soft cloth will also work.
All knobs and pulls are cast with a brass insert to ensure against
screws stripping. Screw size needed is 8-32 thread pattern. When
mounting your new hardware, measure the thickness of your cabinet
or drawer and then add 3/8" for your hardware. Screws are included
with coat hooks and door knockers.
Custom orders are welcomed. Bring us your ideas and we will do
our best to accommodate you!
We do take great pride in our work and we offer a money back guarantee,
please read our Return Policy below.
SHIPPING: Retail Orders
Orders under $100.00 will be shipped Priority Mail, all others
will be shipped UPS Ground unless other arrangements have been requested.
Prices are for the 48 continental states. We will be happy to ship
outside the continental US but shipping cost will be higher.
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Purchase Value
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Shipping Costs
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0 - $ 49.99
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$5.00
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$50 - $100
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$6.00
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$100 - $200
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$7.00
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$200 - $500
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$12.00
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$500 - $1,000
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$20.00
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over $1,000
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we'll contact you
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We will confirm your order by e-mail and let you know the shipping
date.
PAYMENTS: Orders can be shipped COD, they can be prepaid
by check or money order or we accept all major credit cards.
RETURNS: Pine River Pewter
requires a phone call made to us within 7 days of receipt of the
merchandise. At the time of the call, we will provide you with a
return authorization code. The customer shall be responsible for
the shipping costs and insurance. Customers will be refunded their
entire purchase cost, excluding shipping. The merchandise must be
unused and in good condition. Seven days after receipt, all sales
are final.
CLAIMS: Any shortages or discrepancies must be made within
48 hours from receipt of merchandise.
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